Resorts World Arena, Birmingham

Click Here for details whether you plan to arrive by train, plane, automobile, as a pedestrian, and more. We can't wait to see you!

Sure! If you have questions about your ticket email, a barcode query, or anything else, we will help you. Click Here for Ticketing Information... your answer is probably there :)

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A reminder that pre-purchasing spectator tickets is HIGHLY recommended for everyone. It will make your entry much smoother!

This event takes place at a world class venue that you will love. That means we are providing world class security teams for you. Therefore, everyone will be expected to follow their protocols without exception. 

Athlete Bags vs Spectator Bags

Standard bag policies apply for all spectators and non-competing athletes. The bag policy is as follows, direct from Resorts World:

IT REALLY IS BEST FOR ALL OF US TO NOT BRING A BAG WITH YOU...
However, if you do, please only bring essentials with you and not the kitchen sink. You must only bring one bag that is no larger than 21cm x 30cm x 19cm – that’s the size of an A4 sheet of paper. This means we are able to search you quickly, and with minimal contact.

There are no exceptions to our bag policy, so if you have brought a bag larger than what’s permitted you will not be allowed to enter with it.

For full details on our bag policy, click here.

Athlete Backpacks are the only exception to this protocol. Athletes may bring their team bag. All bags must be processed through bag check.

As the bag policy prevents non-competitor rucksacks, oversize bags and any luggage, we'll be operating a bag drop facility on South Car Park 3. This is a chargeable service (£12) so ideally people will leave these items in their car/hotel to avoid having to pay! Any oversized items will not be permitted entry. Please plan ahead to store luggage with your hotel or elsewhere when possible so you can avoid the fee.

All UK venues have restrictions on prams, so we recommend whenever possible that you do not bring a pram with you. If you do, they will not be allowed in the concourse areas. Here is the venue policy:

• Please note that whilst you may bring your children to the venue in a pushchair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. Please leave these with Security on entry. They will give you a ticket and you can collect your items after the show.

There are excellent catering outlets on site, so outside food or drink is not permitted. Exceptions are made for dietary requirements/allergies, babies and very young children, as well as athletes for hydration - see more info on that below. In general, it is expected that this allowance is respected as such, and any items seen to take advantage of this grace are subject to confiscation. 

Exception: Athlete Water Bottles

Water Bottles must be plastic and transparent. They must be EMPTY when they come into the venue, then they'll be able to attend the water bottle fill station in the Forum to refill at their leisure. 

Hot tools are not allowed in the venue anywhere other than the dedicated Hot Tools Area, located just across from Warm Up Check in near blocks 3 and 4 on the concourse. 

Please do not plug in hot tools along any other corridor or outlet in the arena. Thank you for your cooperation.

Resorts World Arena Food merchants are Cashless. Legacy box office and merch areas prefer this, too.  "Cashless" simply means just that - paying by card or contactless rather than cash.  

Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you.  Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. This means a speedier service and you get back to having fun at the show quicker!

Don't worry, when using card or contactless there are no additional charges.

If you don't have contactless or you've forgotten your card just ask one of our helpful members of staff they'll be able to assist you no matter what. 

There's not a bad seat in the house, but please note that Legacy offers a VIP Viewing Area for Parents/Supporters, if you'd like to gather on floor level during the time of your team's performance. We kindly remind you that the VIP area is a short-term, pass through area intended for access while your team competes only.

The VIP Viewing Areas for each arena will be signposted. For Freedom Arena it is located at the bottom of the ramp under block 7. For Honour Arena, the VIP Viewing Area is directly centre in front of the floor. When the routine is done, we ask all parents/supporters to depart and allow space for the next competing teams. 

We have a No-Panic Policy at Legacy because it's all about having FUN! If there is anything we can do to help ensure you have an amazing experience with us, just let us know. If you don't see the answer to your question here, we have additional resources for you:

Click Here to see even more FAQs answered directly from the venue. They cover it all for you!

If your query is Legacy specific, it is likely somewhere on our website, but you are always welcome to ask us via [email protected]

More than anything, we can't wait to see you and serve you. We are so grateful you are joining us. Here's to building leaders for life!