Spectator Tickets & Merchandise
Everything you need to know about tickets, access and merch for the 2027 season.
Spectator Tickets: Individual
Buying
Buy online before 12 noon on the Thursday before the event for the best price. From noon that Thursday, the online price rises to the 'on-the-door' rate, so buy early and do not delay. These are digital tickets, not posted to you in advance. Your ticket is emailed to you the moment you buy, so type your email carefully at checkout and check your inbox, including your spam folder. At the event, your digital ticket is simply scanned at the door. Each ticket also carries a venue, platform and pass-out fee, added at checkout. This fee is set by the venue, not collected by Legacy, and cannot be discounted.
Check your day before you buy
Double-check your schedule and buy the correct day. If you buy the wrong day, contact us to arrange an exchange. A £3.50 exchange fee applies per transaction, as the change corrects a purchasing error.
Refunds and transfers
Tickets are non-refundable for any reason, but they are easy to transfer. To transfer a whole order to someone attending the same event, forward them your confirmation email and CC our Box Office so we have a record. They collect the wristbands at the door. You cannot split an order: whoever holds the email collects all of it. Each order is collected once and each barcode scans once.
Collecting
Show your ticket, on your phone or printed, at the Box Office when you arrive and we will issue your wristbands.
Children under 5 are free
Children under 5 do not need a ticket. Please collect their wristband with you on the door when you arrive.
Competing athletes are free
Athletes have access to the venue with their athlete wristband, which they will receive from their coaches.
Lost or damaged wristbands
Treat your wristband like cash. Lost or left-behind wristbands must be re-purchased at full price, without exception, so look after them.
Spectator Ticket Pricing
Per-day tickets. Prices are the same at every 2027 event apart from Stand Strong.
All events except Stand Strong
Just Believe, Dream Extreme, Alpha & Omega, Be Kind, Live Your Legacy
Adult, per day: £22.50
Child, per day: £19.00
Venue, platform and passout fee, per ticket: £5.75
Stand Strong
Sport Central, Newcastle-Upon-Tyne
Adult, per day: £20.50
Child, per day: £17.00
Venue, platform and passout fee, per ticket: £2.75
- Best price online up to 12 noon on the Thursday before each event. From noon that Thursday the price rises to the on-the-door rate, so do not delay.
- Athletes are free on non-compete days. Children 5 and under are free on the door.
- The venue, platform and passout fee is added at checkout, is mandated by the venue, and is not eligible for discounts.
- Tickets are non-refundable but easily transferable.
Carer Access
Carers for athletes
We provide a free one-to-one carer ticket for every athlete competing on a CheerAbilities, DanceAbilities or Adaptive Abilities team. We arrange these directly with your coach, so there is nothing for you to do here. Any other members of your party buy their own tickets. If your athlete is not on one of those teams, please read the Essential Companion policy below before applying.
Essential Companion ticket
The Essential Companion wristband is for someone whose only reason for being at the event is to provide support, and who would not otherwise be there at all. It is issued one to one, alongside the paid ticket of the person being supported, and the companion must be 16 or over. Apply in advance using the form below, before your event's deadline.
We never assess anyone's condition or level of need. A third party already did that when they issued your Access Card or award letter, and we accept it in full. What we look at is the reason the companion is attending. If you are also coming to watch, you are a spectator as well and will need a spectator ticket. That is the same for every family in the building, and it means a parent attending to watch their own competing athlete is not eligible.
Our preferred proof is a Nimbus Access Card showing the +1 symbol; if you do not have one, submit a PIP (daily living), DLA (high or middle care or mobility), Attendance Allowance or Carer's Allowance award letter, a GP, consultant or occupational therapist letter from the last 12 months, or a Certificate of Visual Impairment. We cannot accept a Blue Badge on its own, proof of a temporary condition, or expired letters. Your proof is used only to verify this application and is deleted after the event.
Available to every Legacy guest, whether or not you apply: unlimited re-entry on every ticket, so you can come and go as often as you need for as long as you need; a dedicated accessible entry away from the main queue; and, where the venue has one, a quieter space. If your athlete genuinely cannot be separated from you, including through warm-up, we arrange that individually with your coach. Tell us the team and coach name and we will sort it before the event.
On the day, you and your companion must come to the Box Office together. Both wristbands are issued at the same time, to both of you in person. We cannot give the free companion wristband to one of you to pass on, and we cannot hold it to be collected later in the day.
Merchandise: Returns & Exchanges
Check before you leave the stall
When you buy at an event, please check your items before you leave the merchandise area to make sure you are happy with your purchase.
Returns
You can return or exchange an item, bought online or at an event, within 14 days of delivery, as long as it is in its original, unused condition with proof of purchase. Once an item has been worn or washed it is no longer in original condition and cannot be refunded. Keep your receipt or order confirmation.
Faulty items
Faulty items are rare, but if it happens, email our Customer Services and we will put it right.
Returning in person at an event
You are welcome to return or exchange at the merchandise stall at any event, even if you bought online. If it meets the conditions above, we refund to your original payment method.
Returning by post
Outside of events, email Customer Services for the return address. Depending on the reason for return, we may not cover postage. For exchanges by post, we usually need the item back before we send the replacement.
Exchanges
Exchange at the merch stall at any event on the spot, or return by post and order the replacement online. All exchanges are subject to stock availability and the conditions above.
